Welcome to
Frequently Asked Questions
Our Escape Room FAQs
Guests visiting 5th Street Escape Room often have questions about how the experience works, what to expect upon arrival and how to prepare for their session. The escape room environment is designed to be immersive but also welcoming for first time players, families, friends, couples and company teams. This page gathers the most common questions asked by visitors and provides clear explanations to help you feel prepared before you arrive.
Each escape room is private and carefully monitored by trained staff to ensure every guest has a safe and enjoyable experience. Whether you are planning a night out with friends, organizing a birthday celebration or booking a team building event, these answers will help guide your visit and provide insight into how the games function from start to finish.
General Questions
What is an escape room
An escape room is an interactive game where participants work together to solve clues, uncover patterns and complete challenges inside a themed environment. You progress through the story by connecting information and completing the room’s objectives.
Do players get locked inside
No. Players are never locked in at any time. You can step out of the room if needed, and the door remains accessible throughout the entire game.
Are the games private
Yes. Every booking at 5th Street Escape Room is private. This means no other individuals or groups will join your session. This allows families, couples and teams to enjoy the experience comfortably.
How long does a session last
Most sessions last about sixty minutes. This includes the main game and a short introduction and review before and after your experience. Guests are encouraged to arrive at least fifteen minutes before their scheduled start time.
Are the rooms suitable for beginners
Yes. Many visitors are first time players. The staff provide guidance, instructions and support to help new players understand how to participate and enjoy the experience.
Booking And Scheduling
How do I book a game
Bookings can be made by phone or through the reservation system on the website. Reservations are by appointment only, and walk ins are not guaranteed.
Can I change my booking time
If you need to adjust your booking time, contact staff as soon as possible. Schedule changes depend on the availability of the room and the updated time slot.
Are walk ins allowed
Walk ins may be accepted if a room happens to be available, but they are not guaranteed. Calling ahead is recommended for last minute visits or same day sessions.
What is the recommended arrival time
Groups should arrive fifteen minutes before the scheduled start of the game. This allows time for check in, briefing and preparation.
Game Experience Questions
Do we receive hints
Yes. Hints are available upon request. Staff monitor your progress and provide guidance when needed to help keep your group moving forward.
Are the rooms scary
The Witches Stone is not designed to be frightening and focuses on mystery and discovery. The Meatlocker contains more suspenseful elements but is not a full horror experience. Players may choose the room that best suits their comfort level.
What happens if we do not finish
If your group does not complete the room within the sixty minutes, staff will walk you through the remaining puzzles and help explain the story so you can enjoy the full narrative.
Are the puzzles physical
Some puzzles involve physical interaction such as opening locks, searching for hidden objects or manipulating items. All tasks are safe and designed to accommodate a wide range of players.
Can we take photos inside the room
Photos are not permitted inside the active game areas to protect the integrity of the experience. After the game, groups may take photos in designated areas.
Safety And Accessibility
Is the building accessible
The facility does its best to accommodate guests. If you have specific accessibility needs, contact staff prior to booking so they can confirm room suitability.
Are the rooms safe
Yes. The environment is monitored at all times by trained staff. You may exit the room at any time, and safety is emphasized throughout the experience.
Do I need to wear special clothing
No special clothing is required. Comfortable attire and shoes are recommended so you can move easily around the room.
Still Have Questions
If you have questions not covered here, contact the facility by phone or through the website’s booking system. Staff are available to help plan your visit and ensure your group enjoys a smooth, memorable experience.